At Zcare Wellness, we are committed to delivering your orders in high-quality packaging and within the promised timeframe. Our order acceptance, preparation, and shipment processes depend on our current inventory levels.
Order Processing: We typically process orders within 24 hours. If an item is unavailable after placing your order, we will notify you promptly and proceed with your order only after consulting with you.
Delivery Timeframe: We guarantee delivery within 10 business days. If we fail to deliver within this time frame, you are eligible for a full refund as per our Refund Policy.
Shipping Days: We do not ship on Sundays and public holidays. Orders are dispatched the next working day after processing.
Courier Services: We partner with reputable courier services to ensure timely and safe delivery of your products.
Tracking Information: Once your order has been shipped, we will send you an email with tracking details so you can monitor the delivery status.
Thank you for choosing Zcare Wellness. If you have any questions or concerns regarding your order, please feel free to contact us.