Effective Date: 05-09-2024
Welcome to Zcare Wellness! These Terms & Conditions govern your use of our website and services, including the purchase of homeopathic products online. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.
1. General Terms
Acceptance of Terms: By accessing our website and using our services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website or services.
Eligibility: You must be at least 18 years old to use our website or make a purchase. By using our services, you represent that you meet this eligibility requirement.
Modifications: We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after any changes constitutes acceptance of the new terms.
2. Use of the Website
Accuracy of Information: While we strive to provide accurate and up-to-date information on our website, we do not guarantee the completeness or accuracy of any content. You acknowledge that any reliance on the information provided on our website is at your own risk.
Prohibited Conduct: You agree not to use our website for any unlawful purposes or in violation of these terms. This includes, but is not limited to, engaging in fraudulent activities, spreading malware, or attempting to gain unauthorized access to our systems.
Intellectual Property: All content on our website, including text, graphics, logos, and images, is the property of Zcare Wellness or our content providers and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.
3. Product Information & Purchases
Product Descriptions: We strive to accurately describe our homeopathic products. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, or error-free. If a product you receive is not as described, your sole remedy is to return it in an unused condition (subject to our Return & Refund Policy).
Pricing: All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice. We reserve the right to correct pricing errors that may inadvertently occur.
Order Acceptance: After you place an order, you will receive an order confirmation email. However, this email does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or issues with your payment method.
4. Shipping & Delivery
Delivery Time: We guarantee delivery of your order within 10 business days from the date of purchase. If we fail to deliver within this time frame, you are eligible for a full refund (subject to our Refund Policy).
Shipping Charges: Shipping charges will be calculated at checkout based on your location and the weight of the products ordered.
Risk of Loss: All products purchased from Zcare Wellness are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.
5. Returns & Refunds
Please refer to our Return & Refund Policy for detailed information on how returns and refunds are handled. In summary:
Returns: We only accept returns for damaged or defective products. You must notify us within 48 hours of receiving the product.
Refunds: Refunds are available for orders that are not delivered within 10 business days or for returned damaged or defective products.
6. Privacy & Data Collection
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
7. Limitation of Liability
To the fullest extent permitted by law, Zcare Wellness shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products purchased from our website. Our total liability to you for any claim arising from your use of our website or services shall not exceed the amount you paid for the product(s) in question.
8. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
Zcare Wellness
Email: zcare@yahoo.com
Phone: +91 760 00 600 77
Address : Survey No 222-224/5, Saijpur Gopalpur, B/H, Ranipur Rd, Village, Narolgam, Ahmedabad, Gujarat 382405